Maintaining friendships is an important part of a healthy lifestyle. Friends provide social support and can help us through difficult times. However, it can be challenging to find the time to keep in touch with our friends, especially if we are busy with work or other commitments. That’s why scheduling time on your calendar specifically for contacting friends is a great way to ensure that you don’t lose those valuable relationships!
Research into human relationships shows the importance of friendships. In the everyday hustle of our lives, we become a follower to what is on our calendars. If we want to stay connected with our friends, we must schedule a time to talk and catch up. Even a 30-minute phone call with a friend can have huge, lasting impacts on our mental health.
When we make time to talk with friends, it strengthens our relationships. Research has shown that people who speak on the phone more than once a week are less likely to experience depression and loneliness. This is because talking with friends releases oxytocin. Oxytocin makes us feel good, and it helps to reduce stress levels.
Additionally, unlocking time off on your calendar allows you to have more control over what you do in your day. When you know you have the appointment time blocked out, you are less likely to schedule other activities or meetings in its place. This way, you can make the most of your time with friends and not feel guilty about taking some time for yourself.
One of the reasons people tend not to schedule open blocks of time out on their schedule is the phenomenon of negative forecasting bias. This is the idea that we tend to think negatively about the future, and so don’t bother making plans because we assume they won’t happen. Or, we dread not having an open space in the future.
For the police world, the best example of negative forecasting bias is when we dread going to or attending a training event. We think, “I don’t want to go. It’s going to be terrible.” It could be as simple as in-service training, which is nothing more than annual updates and maybe firearms qualifications. By all means, it is typically an easy day.
Yet, despite this, we dread going. We see it on the calendar and immediately get anxiety over attending. Once we attend the training, we think to ourselves, “that wasn’t so bad.” However, when it rolls around again next year, we are back to dreading it.
Negative forecasting bias can also prevent us from taking time for ourselves. We might think, “I don’t want to block out any time on my calendar because something might come up.” But by doing this, we are more likely to have something come up. Having time blocked out for you on your calendar gives you a sense of ownership over that time and shows that it is crucial.
When it comes to our relationships, we should be proactive and schedule a time to catch up with friends. This will help us maintain those valuable relationships and reduce stress levels. Plus, it just feels good to talk with friends.
In a chaotic world, it is easy to feel lost. Control what you can; schedule a time to call a friend. It’s not intrusive and can easily be accomplished. By taking some control over our lives and improving interpersonal relationships, we are preventing mental anguish for ourselves in the future.
Taking control of your life can help improve your relationships with other people. If we are busy or overworked, the best way to maintain relationships with friends and family is by scheduling time on our calendars specifically for them. This helps us avoid the pitfalls of negative forecasting bias and not having any open blocks of time in the future. This can lead to reduced stress levels and a better overall feeling.
A personal philosophy is a basic framework for making decisions. It describes how you view the world, your place in it, and what you value. The more thought you put into developing your philosophy, the better equipped you will be to make tough decisions in line with your values when faced with difficult situations.
Why should we bother with a personal philosophy?
Having a personal philosophy gives you a personal set of guidelines to follow when it comes to specific instances in life involving morals, ethics, and how we see ourselves fitting in the world. Do we always do what is right? No matter how painful? Do we see ourselves as independent actors? Or, do we see and understand how our words and actions directly impact the world around us?
What is our personal code of ethics? What is our personal response to adversity? What is our reaction when someone wrongs us?
Having a personal philosophy prevents us from acting selfishly. Having a personal philosophy allows us to persevere in the face of adversity. Having a personal philosophy prevents us from stooping to the level of another person who has wronged us, just for revenge.
A personal philosophy keeps us mentally resilient. A personal philosophy helps us to grow.
How do you develop a personal philosophy? What are its steps, phases, and pitfalls?
The first step is to ask yourself some fundamental questions about life: How do I see myself? What are my goals? What are my priorities? These answers should guide everything else that follows. Next, try to understand the meaning of various concepts like truth or honor or virtue or justice and how they relate to your life. A good place to start is by reading the philosophy of others who have grappled with these questions before you, such as Socrates or Confucius. Once you’ve developed a basic framework for thinking about the world, test it out in specific situations. For example, let’s say you want to know if something is virtuous; ask yourself if it fits within your definition of virtue. If not, then that thing cannot be virtuous. By applying this framework in different areas of your life – like family and work and friends and money – you’ll ultimately develop a set of values that guide how you live and what decisions you make on a day-to-day basis.
When examining personal philosophy in the modern world, it’s important to remember that your opinions and values are not something inherent in who you are. Rather, they’re a collection of decisions made over the course of your life. Once you understand this, it becomes clear that developing a personal philosophy is about taking charge over what you believe instead of just accepting it as an unchangeable part of you.
For instance, I used to get angry when things did not go my way. I would verbally lash out at anyone who would listen. Now, I understand that I may not get my way. Rather than lash out, I focus. I control what I can and improve where needed. My personal philosophy has developed me into a more emotionally stable human being, ready to tackle the world.
Personal philosophy is defined as the system of values that guides how you live your life. It describes how you view the world, your place in it, and what you value. While everyone has a different personal philosophy, it typically reflects the decisions someone has made about his or her own identity and existence. There are many components to this framework for thinking about the world – ranging from concepts like truth or honor to attitudes toward wealth or family – but all can be tied back to an individual’s fundamental beliefs.
What are some examples of important questions to start with?
Some other questions that might provide insight into an individual’s philosophy are: How do I see myself? What are my goals? What does virtue mean? Are people inherently good or evil? What is a just society? Asking these questions might lead to answers that align with things like an ethical code, a political philosophy, or a religious faith. Each of those areas contains different value judgments about what’s good and bad, which leads to specific choices in how someone lives his or her life.
How does personal philosophy relate to identity?
Your philosophy represents the overarching view through which you interpret everything else in your life. It’s the lens through which you see truth or justice or virtue, and all of your opinions are made in light of that framework. When someone says “that’s just how I am” or “it’s just my personality,” it reveals a lack of awareness about how his or her actions reflect on their personal philosophy. People who think deeply about who they are, have a greater capacity to make good decisions because they know what type of person they want to be, beyond just being “themselves.” Additionally, having an extra awareness of self leads to greater awareness of how your thoughts, actions, opinions, and attitudes impact those around you.
Is it possible for two people to have the same personal philosophy?
People often think others with similar circumstances will hold similar positions on issues like politics or faith. They assume there must be some underlying logic that determines why someone thinks one thing or another. But two people can look at the same issue and come to wildly different conclusions while still having a shared personal philosophy. That’s why knowing someone well is often necessary to begin to understand their value system; it might take years before you even glimpse their full perspective.
How does personal philosophy relate to identities like race and gender?
It’s impossible for these identities not to affect your approach to life because everyone has some separate category they fit into based on traits like skin color, sexual orientation, or gender identity. Race and gender are obvious examples of this, but there may be others that play a role in how you see yourself – such as your nationality or family background or religion. They all inform who you think you are on the outside, which determines who you think you are on the inside. It is undeniable that the deciding factor isn’t really about outward appearances or where we grew up geographically. Our identities are shaped upon experience.
What makes someone’s personal philosophy unique?
A personal philosophy is more than just a set of values that guide an individual; it’s also about how he or she uses those values to make decisions and react to others. For example, there are some people who would put their family ahead of everything else in life, whereas others might say following your conscience is most important. Those differences represent two different ways of thinking about what’s more important, even though they’re both operating under the same general framework. Personal philosophies become uniquely identifiable when they’re filtered through specific contexts like culture or nationality or religion because these things change the lens through the world is viewed.
How do emotions affect personal philosophy?
Emotions can be useful because they help connect us to our values. If we didn’t feel anything, we wouldn’t have any reason to care about acting morally or pursuing meaning in life. Without empathy or sympathy, our grandparents would not have intervened during World War II to stop the third Reich. Without emotion, laws protecting all of us from crimes of violence would not exist.
But it’s important not to let our emotions drive every decision without thinking them through and applying some rational thought as well. People who are ruled by their feelings often find themselves saying or doing things they ultimately regret. The trick is finding the balance between rational thinking and emotional feeling so you can make decisions based on your personal philosophy.
How does someone continue refining their personal philosophy?
Ideally, you’ll constantly come back to your beliefs and ask yourself if what you’re doing matches up with them. It’s not always easy to do because you’re probably busy and distracted by all sorts of things, but it can be helpful to think about your personal philosophy when experiencing certain situations. For example, if someone gets angry with you or hurts your feelings, you can ask yourself how that person fits in with the values you want to hold dear. If they don’t make sense together, try to identify why so you can use this knowledge to make better decisions in the future.
What are some common traps people fall into when developing their personal philosophy?
It’s easy for someone’s personal philosophy to become jaded or biased because of a bad experience they’ve had or something they were taught growing up. A judgmental parent might convince a child that people who don’t believe in God are evil and deserve to be punished, and this belief might stay with the child for life. For some people, it might even lead them to reject their religion or spirituality completely because they assume anyone who’s part of a church is just as judgmental and hypocritical as their parents were. Or, someone who is mistreated by a member of a certain race might use that experience to justify prejudice against all members of that group, even though there’s no logical reason to do so. What these individuals don’t realize is they’re allowing the actions of one person to ruin everything for them and completely miss out on getting to know an entire culture or community.
How can you apply your personal philosophy?
Your personal philosophy should guide more than just what you say; it should also determine how you act on a day-to-day basis. Every decision affects not just you but others around you, so once you figure out what matters most to you and how best to use those values and beliefs, make every effort to make decisions accordingly. Even if things don’t always go according to plan, try not to let that affect your belief system. As long as you’re trying the best you can and acting in line with what really matters to you, then your personal philosophy is healthy and rewarding.
What do people find most satisfying about creating a personal philosophy?
People like knowing who they are and why they make certain decisions because it gives them an identity outside of their job or family roles. Setting goals for yourself based on what’s important is often more fulfilling than just going through life without any particular purpose in mind…most people enjoy having a reason for everything they do from morning until night. Not everyone needs a set way of thinking, but those who have carefully developed their beliefs feel confident about themselves and are happy with what they’re doing.
Life is about the journey’s and growth we take. Not the destination. After all, the destination for all of us is mortality. We all die. What we do on our way to our impending death is where purpose and meaning come from.
That same framework can be applied in almost every facet of life. Think about it. If you have ever earned a promotion, you were ecstatic to get it. Yet, within just a few short years, we are looking towards ways to advance even more. It is the quest for our continued journey that fuels us forward.
What are some common pitfalls of creating a personal philosophy?
Just like people can get caught up in their emotions, it’s easy to fall into the trap of overthinking everything. Too much self-analysis wastes time and energy limiting someone’s capacity to actually live life…people who focus too much on figuring out their personal philosophy often spend years without ever taking the leap to explore the world around them or form meaningful relationships. They might be able to fit things together perfectly into some sort of grand philosophical puzzle that makes sense on paper, but it doesn’t mean anything if they never actually put these beliefs into practice. At the end of the day, having a clear philosophy is great, but it’s more important to see if it actually changes anything in their lives.
People who are introspective spend a lot of time wondering what happens after death, whether or not free will exists, whether people are truly aware of their consciousness if there’s any way to prove God exists, if life has any purpose at all…there are so many different questions to ask, and no one person can come up with an answer for everything. The more someone thinks about these questions though, the more they realize how much is still unknown…which can actually be incredibly exciting because it gives them plenty of room to try new things without worrying too much about what might happen next.
How would you define your personal philosophy?
Ideally, everyone has a clear understanding of what they believe to be true and feels comfortable sharing this information with others. It’s impossible for one person to know everything about another person because there are just too many factors involved…although it might be nice if everyone shared the same view of the world, that wouldn’t leave much room for individuality or creativity at all! As long as people try not to judge others based on their personal philosophy, they should feel free to share whatever they think is important without constantly worrying about whether other people will agree with them.
How does your personal philosophy shape your worldview?
Someone’s personal philosophy affects their perspective on just about every aspect of life because it’s the basis for everything they believe to be true. If their worldview changes, then their personal philosophy shifts along with it…even people who are introspective enough to develop a system for understanding the world around them can’t help but learn new things and expand their set of beliefs as time goes on.
I don’t think it is an unfair statement to argue that you are not the same person you were five years ago. By that reasoning, we can assume in another five years, our growth will continue to mold us into someone different than our current state. There are always more questions to ask and answers to find, but someone’s personal philosophy helps guide them through this process without too many surprises along the way.
Your personal philosophy is an incredibly important tool for living a fulfilling life. It helps you make sense of the world around you and guides your decisions based on what you believe to be true. Everyone’s philosophy is different, but as long as you stay true to your own beliefs, you’re sure to find happiness and satisfaction. Don’t be afraid to share your views with others, and always be willing to learn more about what makes life meaningful to other people. There’s no right or wrong answer when it comes to defining your personal philosophy, so don’t stress out too much about it! Just take things one step at a time and continue exploring the world around you.
We have underestimated the importance of the sidebar conversation. In the business world, people have stopped talking to each other. But it is not because they are from a different generation or have different political views. The reason is that they work from home. The precious time spent with one another before or after meetings is where ideas used to be shared. Friendships were built. Conversations were more than about the next project.
In the digital age of teleworking, is it time to re-think the importance of the sidebar conversation?
What is a sidebar?
Sidebar conversations are where relationships are built before and after meetings. They help build trust and understanding and allow for better decision-making. A sidebar conversation is any informal, unplanned side discussion during a meeting. They are frequently used in team meetings or brainstorming. They allow more ideas to be expressed than the time allocated to the regular meeting.
Sidebar conversations can become very important when people meet for an initial discussion. Sidebar conversations are the small talk that naturally occurs before or after meetings. They can be used to build relationships among people, learn about their interests, and understand their motivations. These informal discussions foster creativity and allow for deeper reflection on topics being discussed in the meeting.
When was the last time you had a sidebar conversation? Like most, it has been too long since your previous sidebar chat before a meeting, over coffee, lunch, or drinks. But now, team members are across town or on different continents. That socializing has been replaced by e-mails, instant messages, social media, and video conferencing. In the digital age, it is easy to tap into someone’s enthusiasm or thoughts from anywhere around the globe. This has led to a focus on virtual business relationships instead of personal connections.
The sidebar conversation was where we expressed new ideas. However, those sidebars are where ideas used to be shared before and after meetings. Perhaps we subconsciously wanted to vet ideas to a friend before bringing them to the entire workgroup.
It’s easy to forget the richness of the sidebar conversation when you don’t have face-to-face time. It becomes easier to jump on an idea and dissect it with a digital scalpel than the face-to-face encouragement we give one another. But when everyone is virtually present in a meeting, some of the personal creativity we all shared is beginning to wane.
This is how creative ideas die. Not because they were not great, but because we didn’t engage in the sidebar conversations where we encouraged creativity. Mostly out of fear of showing too much enthusiasm about an idea that isn’t yet fully formed.
Great ideas, just like tree seeds, need time to grow and develop through encouragement from people who care for the well-being of the overall forest. This is where empathy comes in. To encourage others to feel safe sharing their thoughts, even if they are not fully formed.
So the real question becomes, how can we build connections and safety in a digital environment? How can we build empathy for the ideas of others?
How to create a digital sidebar:
Organizations must emulate the safety of the sidebar conversation. This means providing time for people to bounce ideas off one another outside of meetings, encourage new ones and engage in face-to-face discussions without a plan.
And what better place than during office hours? Yes…office hours have a whole new meaning! Office hours can create a dialogue between staff and their peers. This is where brainstorming ideas, the sidetracking into something completely different or even uncomfortable, happens. And this is where new ideas are born! In the digital office hours landscape, schedule time on your calendar labeled “office hours.” The time signals to others that you are free for random phone calls, video conferencing, or other virtual distractions.
Create guidelines for your group that encourage the atmosphere of the sidebar conversation.
- Create an office hours badge on your avatar or social profile to signal others when you are available
- Make it OK to schedule blocks of time on someone’s calendar so they can be interrupted during random times
- Leave yourself open for random virtual sidebars that could turn into something amazing
The digital golf course
Since virtual teams are becoming more common, what does that mean for business relationships? There is no digital golf course. The golf course used to be where deals were made. Not the board room.
In the digital age, it is time to re-think the importance of the sidebar conversation. We must fight for digital interactions, even if it comes down to scheduling it on our calendars just to have a relaxed chat with team members. Without that socializing and non-business conversation, we will lose something in the personal dynamics of business. If we remove that part of human behavior, we all lose, regardless of what our social media friends say. (And social media friends are not the same as your organizational ones.)
This is where empathy can come into play. The idea of empathy isn’t just about putting yourself in someone else’s shoes…it’s also understanding what we lose without those sidebars and how our relationships suffer because of it.
Having the ability to digitally collaborate could be the ‘it’ factor that drives your organization into the future, but only if you engage in conversations that matter. So let the digital age take us back to the basics of relationship building. Schedule time on your calendar that allows for random sidebars with your peers just like you would on the golf course.
We all need to find ways to make our lives more meaningful and fulfilling. And sometimes, that requires stepping out of your comfort zone or trying something new. Enter the digital sidebar. It provides a space for people who share common interests or goals to talk about their ideas without fear of judgment while also getting some advice from others on potential pitfalls they may encounter along the way. This type of dialogue can help us see things differently–and provide motivation when we don’t think there’s any left inside ourselves. It may seem like an odd thing to do. But, building time in your calendar in which you encourage interruption may be the very thing that sets you apart from other managers.
You know that feeling you get when you’re at the bottom of a canyon, looking up? You can’t see anything but the sky. And it’s so quiet all around you. The only sound is your breathing and maybe some water dripping from rocks in the distance. It’s like nothing else exists because there are no other people or buildings to remind you this world isn’t yours alone. Suddenly, it feels like anything is possible – which sounds ridiculous considering how many things are stopping us from doing what we want with our lives every day. But that feeling doesn’t lie – grit breaks through barriers by sheer force of will.
Ok, maybe you’re not a rock climber, but you can relate to the symbolic context here. Because in the real world, there are barriers. There’s always something stopping us from doing what we want with our lives. Except for this time, it’s not water dripping down a rock face but real-life responsibilities like mortgages or car payments. Maybe it’s disappointment or the loss of a loved one. The point is, something is standing between where we are and where we want to be.
So, how do we get to where we want to be? The answer: grit.
Grit is a hot word in the business and leadership world. It’s a new buzzword. We want to know, what is grit, and how do we get it?
What is Grit?
Grit is defined as perseverance and passion for long-term goals. It’s the ability to overcome challenges while staying focused on success. Grit can be considered determination or courage in an objective, especially compared to IQ or talent. Some studies have found that grit is a stronger predictor of success than other factors, such as social intelligence or IQ. One study showed that students with determination and focus were more likely to earn higher grades in school. Other studies have shown that people passionate about their interests and willing to work hard to achieve them tend to do better in life.
The Gritty Formula
Is the formula for grit really that simple? Determination plus focus equal grit?
Grit is a hard thing to quantify, making it very important in the world of mental toughness.
It all starts with passion. If you’re not passionate about what you’re doing, then you won’t have the drive required to succeed.
But passion alone isn’t enough to succeed.
You need discipline, focus, and determination if you want to turn your passion into reality. And it’s these attributes that combine together to form grit. When someone is gritty, they are determined not to give up until the goal has been realized. Their determination is on their goals, and their discipline means that they will work diligently to achieve those goals. In other words, grit is the stick-with-it-ness that you need to succeed.
Now that we know what grit is let’s look at how to get it.
How to get Grit?
We saw previously that grit is a function of determination plus focus. Determination is a function of passion. So, the first thing we need to do is become passionate about something. But, this isn’t always easy because many factors influence passion. It is essential to recognize that everything requires effort and energy. For example, if you want to be passionate about reading novels, you need to make an effort to do it every day. Of course, this may not always be possible because of external factors. Sometimes you might be too tired. Sometimes you may not have time because of other activities like school and work. It is essential to prioritize these things and make an effort every day; otherwise, your determination will falter. People who lack passion also lack determination. Once your passion fades, your goal accomplishment rate drops.
The formula for passion is simple. Think about it every day. Never get tired of thinking about it. When you are not thinking about it, remember to do so. Keep doing it every day. That’s what passion is all about. It’s a straightforward concept, but many people don’t find the time in their busy schedules to think passionately even though they want that in life. Passion Comes from familiarity and expertise.
What is focus?
The second part of grit is a focus. Not regular focus, but an extreme focus. Most of the time, you will find yourself focusing on a specific skill to improve. Still, sometimes it’s just knowing what target to focus on is the most important. This is where focusing on the actual process becomes essential. Like most remarkable achievements, the real accomplishment rests in the journey that got us there. Don’t get caught up in the destination, the final product, or the goal. Get lost along the way in what you can learn and how far you’ve come. This is when the magic happens.
Be determined to hit your goals. Focus on the process to get yourself there. Be prepared to do whatever it takes. Success requires hard work and sacrifices. Take pride in your career. Bring your best every day. Enjoy the journey. One way to focus on your journey is to look to where you want to end up. Work backward to set goals from the end product. Be focused on each small task along the way. Let’s be honest. No one wants to struggle. No one wants to work hard and get little in return. No one wakes up excited for the next challenge or opportunity to make you feel like you can’t breathe.
Grit and success.
In a recent study, a research team at the University of Pennsylvania analyzed data from a large sample of university students and found that grit was the best predictor of academic performance. In another recent study led by Duckworth herself, researchers tracked 875 teenagers for two years. They found that those who possessed a combination of self-control and grit were less likely to exhibit problem behaviors than their less gritty peers—and more likely to succeed in life.
Grit is challenging. Being gritty means accepting new challenges and finding ways to master them. Grit is not a talent. It’s a lifestyle, and it can be learned. The people who tell you grit is something you’re born with are wrong. In fact, developing grit might just be the most important thing you can do to improve your life, both at work and beyond. A large body of research shows that people who stick with difficult things are more likely to succeed than those who don’t. A similar factor may also determine life satisfaction. As Churchill once said, “When you’re going through hell, keep going.”
It is essential to be passionate about your goals and not get tired of them. Passion comes from familiarity and expertise, so if you want more passion in your life, spend time every day thinking about it and doing what you love. Grit means accepting new challenges and finding ways to master them; grit can also come with a lifestyle that needs self-control or willpower. Acknowledging the struggle will lead to success in life at some point! Be gritty when faced with complex tasks because it’s worth the effort. Even when challenging, there are many benefits for being determined enough to see things through.
Whether you are struggling through a difficult period in your life or stuck in your passionless job, there’s something for everyone to learn from this post on grit! Sometimes, it is challenging to find motivation and joy in life sometimes–the best way to do so is by working towards a goal.
As I was sitting in the office of another department head, I started noticing things on the walls. The walls weren’t filled with the ‘I love me’ certificates or notes of achievement that is come to be expected in an office setting. His walls and bookcases were filled with what seemed to be a random assortment of items. There was a stufffed cat, a picture of a donkey, a replica WWE championship belt and various photos that were somewhat embarrassing for the leader to have on display.
I started asking about all of the clutter, the seemingly off placement of items. What began as a conversation about culture and productivity.
He had created a culture in which the employees honestly felt as they were a family. The office was less of a shrine to himself and more of a display of inside jokes and memories of great times. Everything in the office, even the weird stuffed cat, had a meaning to someone or a group of people within the group. The stories that were told along with each item made it clear to me why his department when performing at such a high level of efficiency.
There was a large amount of trust built into the workgroup. There were a vast amount of memories made into each random item and with it an emotional connection to the workgroup.
As the trust and inside jokes increased, so did the productivity. The employees felt safe and welcomed. Simply creating an environment in which the people were the value had effectively made the workgroup under his command stick out.
How do you create an environment and atmosphere that makes people stay safe? Value others and embrace their personalities. Their and your careers depend upon it.
I share this from a conversation I had with a young professional employee. A few weeks ago I wrote about the importance of understanding the perspective from which the person you are trying to communicate with is internalizing your message. A few days after publishing that, I was contacted by a subscriber whom shared with me an excerpt from a conversation they had with a co-worker.
In the story, their coworker was complaining about ‘millennials’ and their lack of work ethic. The coworker went on to degrade the generation for not being as committed to the organization as generations in the past as well as highlighting a few other stereotypes about ‘millennials.’
Politely, the younger worker, who is 29, replied with; “I’m a millennial, do you think I exhibit these characteristics?”
The coworker simply stated, you’re too old to be a millennial and continued down the path of complaining and stereotyping.
As the conclusion of this conversation, the young employee pointed out things from their perspective:
“It’s not our fault that the baby boomers pushed us all to go into college. It’s not our fault that we were told the only way to be successful was to become a white-collar professional. We have simply been over-educated to the point to where nobody wants to get their hands dirty because we have been told since adolescents that success comes from being in an office setting.”
From a perspective stance, I find this thought-provoking. There are many ways to utilize those few sentences in the workforce to lead, motivate, and inspire other people. The first step in doing so is to fully understand. Understand where your coworkers and employees may be coming from. To know how they are internalizing things and to act accordingly.