Staffing Came Back. Experience Didn’t.

Staffing Came Back. Experience Didn’t.

Everyone bracing for a young department to fail is watching the wrong place. They are watching the street, and the street is fine. The failure, when it comes, shows up in a case file somebody else opens about nine days later. Chuck Wexler sent PERF’s members...
Silence is Not Agreement

Silence is Not Agreement

Watch the room the next time you roll out a decision. If every head is nodding, you have a problem. People who believe in an idea do not nod at it. They speak up, they add to it, they start solving for it before you finish the sentence. Nodding is what a room does...